Email, LinkedIn, SMS, phone, socials and chat all land in one shared inbox. Ivan triages the flood, drafts every reply in your voice, and runs follow-ups across channels until they answer — then logs it all to the CRM.
Unibox
Email · LinkedIn · SMS · phone · socials · chat
Follow-ups run across channels · every touch logged to the CRM
6 channels
email, LinkedIn, SMS, phone, socials and chat in one stream
Every reply
drafted in your voice, ready to approve or auto-send
Cross-channel
follow-ups keep moving until they answer
CRM logging
every touch attached to the right lead automatically
Four things happen in order. You connect the channels once; the triage, drafting and follow-through are handled for you.
Email (Gmail, Microsoft, IMAP), LinkedIn, SMS and your business number, plus Instagram, Facebook, WhatsApp and X — and website chat. Everything lands in one shared stream instead of six tabs you forget to check.
One inbox, not six
Connect every channel
One inbox instead of six tabs
New messages land in one shared stream in real time
Every inbound message is read and sorted — interested lead, question, spam, out-of-office. Hot conversations surface to the top, newsletters and noise are filtered out of your way, and missed calls trigger an instant text back.
You see what matters first
AI triage
Every inbound sorted, routed and answered
You see the ones that matter — the rest is handled
Ivan drafts a ready-to-send reply for every thread — trained on your style samples, your business brain and your explicit instructions. Approve it, edit it, or let it auto-send on the channels you trust it with.
Approve or auto-send, per channel
Your voice, learned
Drafts that read like you wrote them
If they don't reply, the conversation doesn't die — a nudge lands by email, a short text from your number, a friendly LinkedIn touch. The sequence stops the instant they respond on any channel, and every touch is logged to the CRM.
Stops the moment they reply
Cross-channel follow-ups
The conversation keeps moving until they answer
Stops the moment they reply on any channel
No separate social inbox, no missed-call guilt, no 'did anyone reply to that?' — it's one system, and it's all included.
Email (Gmail, Microsoft, IMAP), LinkedIn DMs, SMS, phone calls and voicemail, Instagram, Facebook, WhatsApp and X — plus website chat — land in a single shared inbox with true unread counts.
Every inbound is read and classified — interested, question, out-of-office, spam — so hot conversations surface first and noise never reaches you.
Ivan drafts each answer from your style samples, your business brain and your explicit instructions — ready to send, not a template.
Review every draft before it goes, or let Ivan auto-send on the channels you trust — the control is per channel, per teammate.
Silence moves the conversation to the next channel — email nudge, SMS from your number, LinkedIn touch — and stops the moment they reply.
Threads link to the right lead automatically, contacts can be saved to the CRM from any conversation, and every touch is attached to the record.
A missed call triggers an instant SMS follow-up while the caller is still warm — with voicemail transcription and a task if it needs a human.
Everyone works the same inbox with their own permissions — assign, approve and reply without forwarding threads around.
True unread counts in the nav keep you honest — the badge only drops when things are actually read, across Unibox, Phone and LinkedIn.
Every event in the inbox — a new message, a missed call, a hot lead, a comment — can kick off a workflow across the whole platform. These four recipes run out of the box.
The moment a message lands on any channel, Ivan reads it, drafts the reply in your voice, links or creates the lead, and logs it to the CRM — you approve the draft or let it auto-send on channels you trust.
New message lands
Email, LinkedIn, SMS or a social DM
Ivan reads it and decides what happens next
Draft the reply
Link or create the lead
Notify if it's hot
Log to the CRM
Answered, routed and on record
You approve, or auto-send per channel
Nobody answers? The caller still gets an answer. Ivan texts them back within a minute, transcribes any voicemail, creates a call task for a human when it's needed, and attaches the whole thing to the lead.
Missed call
Nobody picked up in time
Ivan follows up while they're still warm
Text them back
Transcribe voicemail
Create a call task
Attach to the lead
The caller gets an answer, not a dial tone
Follow-up runs until they respond
A reply, DM or text that signals intent sets the handoff in motion: Ivan drafts the answer, sends your booking link, opens a deal in the CRM and pings your team — before you'd have opened the message.
Someone shows interest
A reply, DM or text that signals intent
Ivan moves them toward a booked call
Send booking link
Open CRM deal
Ping the team
Draft the answer
Call booked, deal in pipeline
Before you'd have opened the message
A comment on a post or an inbound DM on Instagram, Facebook, WhatsApp or X gets an on-brand auto-reply, opens a private thread, and saves the contact to the CRM — social interest becomes a pipeline conversation.
Comment or DM on a post
Instagram, Facebook, WhatsApp or X
Ivan replies and moves it to a conversation
Auto-reply in brand voice
Open a DM thread
Save as CRM lead
Hide spam comments
Social interest becomes a real conversation
Every reply logged back to the CRM
…and these compose with any workflow you build — trigger on a new message, a missed call, a won deal or a form fill and act across email, SMS, LinkedIn and the CRM.
Nobody should be able to tell a machine answered. Ivan learns how you actually write from your own sent mail, what your business sells from your brain profile, and how to behave from your explicit instructions — then applies all three to every draft.
Your voice, learned
Drafts that read like you wrote them
Start the trial, connect your email and socials, and the next message that lands gets triaged, drafted and — where you allow it — answered before you even see it.
Email (Gmail, Microsoft and IMAP mailboxes, plus bridged accounts), LinkedIn DMs and outreach replies, SMS and calls on your business number, social DMs and comments on Instagram, Facebook, WhatsApp and X, plus website chatbot conversations. All of them land in one stream with true unread counts.
Still curious? The fastest answer is seeing it run.
Start your free trial, connect your channels, and let Ivan answer the flood — triage, drafts, follow-ups and CRM logging included.
7-day free trial · your own workspace free forever · cancel anytime during the trial.