ProductClient Sub-accounts

Every client in their own workspace.
Every workspace in one login.

Spin up a full workspace per client — CRM, Unibox, automations, booking and billing — cloned from your templates and switched between in one click. Shared connection, credit and AI pools keep costs predictable, and white-label with rebilling turns the whole platform into your own SaaS.

Your own workspace never counts against quota 7-day free trial

Workspace switcher

One login · every client a click away

Agency view

My agency

NM

Northbeam Media

Your workspace — never counts against quota

Client accounts

RA

Radiance Aesthetics

Campaigns running

Active
SR

Summit Realty Group

Campaigns running

Active
BS

Brightline Solar

Trial · setup in progress

Trialing

Templates

Home services template

Free — clones into every new client

Agency owners land in every new sub-account automatically

2 · 10 · Unlimited

client sub-accounts by plan — your own workspace is always free

Free

template workspaces that clone your proven setup into new clients

3–15 slots

in your connection pool, plus $7/mo extras allocated per client

One wallet

of lead credits funds every client at spend time

How it works

From signed contract to live workspace — in about a minute

Four things happen per client. You do the first one; provisioning, access and billing mechanics handle themselves.

01

Create the workspace — blank or from a template

Name the client, pick a template if you have one, and a full workspace is provisioned under your agency: its own CRM, Unibox, automations, booking and data. Agency owners get access automatically — no invites to manage.

2 · 10 · unlimited, by plan

New client sub-account

Blank, or cloned from a template

7 of 10 used

Client / business name

Acme Plumbing

Start from

Template: Home services

Create workspace
AP

Acme Plumbing

Automations, pipelines & booking cloned in

Active

You and every agency owner get access automatically

02

Allocate capacity from shared pools

Connection slots come out of your agency pool — 3, 10 or 15 included by plan, $7/mo per extra — and lead credits draw from one agency wallet. Set a monthly credit cap and AI budget per client; the pool can never over-commit.

Slots, credits & AI budgets per client

Connection pool

11 of 18 slots committed · 7 free

18 slots
Pool capacity11 / 18

10 included with the plan · 8 add-ons at $7/mo

Radiance Aesthetics2 of 3 slots in use
Summit Realty Group4 of 4 slots in use
Brightline Solar1 of 2 slots in use

Usage + allocations can never exceed the pool

03

Jump in with one click — and always know where you are

The switcher groups your agency, client accounts and templates in one menu. Inside a client workspace, a banner names whose data you're looking at and links straight back — clients never see it, because they're never members of your agency.

No logouts, no wrong-account edits

Inside a client workspace

Everything on screen belongs to the client

Live

You're working in Radiance Aesthetics

Back to Northbeam Media

Unibox

3 new replies — theirs, not yours

CRM

12 active deals in their pipeline

Lead credits

Drawn from your pool · 500/mo cap

Only your agency team ever sees this banner

04

Bill it your way

By default everything rides on your subscription. On Agency Pro, connect your own Stripe: sell plans from a hosted storefront, auto-provision a workspace on signup, and rebill credits, slots, phone and mailboxes at your prices — wholesale is covered before anything is granted.

Storefront + markup rebilling on Agency Pro

Rebilling ledger

Client price vs wholesale — margin reconciled

Your Stripe

1,000 lead credits

Client pays $110 · wholesale $55

+$55

2 connection slots

Client pays $28/mo · wholesale $14/mo

+$14/mo

Sending mailbox

Client pays $4/mo · wholesale $1.76/mo

+$2.24/mo

Wholesale is covered before anything is granted — never out of pocket

Everything it can do

The whole agency operating model, in one place

No second logins, no per-client billing objects to reconcile, no client ever seeing another client's data. It's one system — and every client gets the full product.

Full workspaces, not lite accounts

Every sub-account is the whole platform — CRM, Unibox, automations, booking, invoicing and outreach — with its own data, entitled through your subscription. No separate billing object per client.

Template cloning

Configure automations, pipelines, tables, booking types and chatbot knowledge once — clone it all into each new client. Templates are free and never hold client data.

One login, every client

The switcher jumps between your agency, client accounts and templates, and a banner always names the workspace you're in — so you never edit the wrong one.

Connection pool with guardrails

3, 10 or 15 slots included by plan, $7/mo per extra. Allocate per client — usage plus allocations mathematically can't exceed the pool.

One wallet for the whole client list

Lead credits live in a single agency pool that clients draw from at spend time — nothing to pre-fund. Cap any client's monthly draw; credits they bought themselves are spent first.

Per-client AI budgets

Each workspace starts with a $10/mo AI allowance you can raise or lower — and your plan's aggregate cap still bounds the whole family combined.

White-label on your domain

Your name, logo, colors and app domain on every client-facing surface, with branded client emails. On Unlimited and above.

Storefront & rebilling

Sell plans on a hosted signup page billed to your Stripe, auto-provision on signup, and rebill usage at your prices. On Agency Pro.

Automations

Sub-accounts don't sit idle — they run themselves

Provisioning, spending limits, rebilling and offboarding are events Ivan already handles. These four recipes run out of the box.

Client signs → workspace provisions itself

Live

A client buys a plan on your hosted storefront and pays your Stripe account. Ivan creates their sub-account from the right template, mirrors your subscription status, grants your owners access and tells the team — before you've even seen the payment email.

Client signs up on your Storefront

Paid on your connected Stripe

Ivan provisions the workspace from your template

Clone the template

Mirror subscription

Grant owner access

Notify your team

Client live on day one

Automated signup-to-workspace on Agency Pro

StorefrontTemplatesAgency Pro

Client purchase → margin kept

Live

When a client buys credits, connection slots, a phone number or a sending mailbox at your prices, the wholesale cost is charged first and the grant lands only after it clears. Every charge writes a ledger row — client amount vs wholesale — so margins reconcile exactly.

Client buys usage at your price

Credits · slots · phone · mailboxes

Ivan covers the wholesale cost first, then grants

Wholesale covered

Granted instantly

Margin logged

Failed charge, no grant

You keep the markup

Every charge reconciles in the ledger

RebillingYour StripeAgency Pro

Client spends → family caps hold

Live

One busy client can't drain the shared budget: per-client monthly credit caps, per-client AI allowances, and family-wide ceilings on weekly contact reveals and chatbot messages all check before anything spends.

A client workspace spends

Credits · AI · contact reveals

Ivan checks the shared family allowances first

Per-client credit cap

AI budget per client

Weekly reveal ceiling

Shared chatbot cap

No client can burn the pool

Your plan's aggregate caps always win

Credit capsAI budgetsFamily ceilings

Engagement ends → clean archive

Live

Offboarding doesn't mean deleting. Archiving revokes access instantly and retains the data — and it's blocked until the client's integrations are disconnected, so paid connection units are never orphaned and the slots return to your pool.

Engagement ends

Offboard without losing records

Ivan blocks archiving until integrations are disconnected

Disconnect channels

Revoke access

Slots back to pool

Data retained

Clean exit, nothing orphaned

Archived workspaces keep their data

ArchivingData retainedPool slots

…and because each workspace is the full platform, any workflow you build — a new lead, a won deal, a missed call — runs per client, on their data, inside their limits.

One login

Run the whole agency without a single logout

Sub-accounts aren't separate accounts to babysit — they're rooms in your building. The switcher carries you between your agency, every client and every template, and the moment you enter a client workspace a banner keeps you oriented.

  • Agency owners land in every new sub-account automatically — no invite churn
  • The switcher groups My agency, Client accounts and Templates
  • The viewing banner names the workspace and links back to your agency
  • Clients are never members of your agency workspace — they never see this view

Inside a client workspace

Everything on screen belongs to the client

Live

You're working in Radiance Aesthetics

Back to Northbeam Media

Unibox

3 new replies — theirs, not yours

CRM

12 active deals in their pipeline

Lead credits

Drawn from your pool · 500/mo cap

Only your agency team ever sees this banner

Your next client could be fully set up before the kickoff call.

Start the trial, build one template, and every client after that is a name and a click — automations, pipelines and booking included.

White-label

Your name, logo, domain & emails

Unlimited & Pro
N

Northbeam OS

app.northbeam.io

Sign in

Password reset — from Northbeam OS

Invites, resets & notifications send as your brand

Storefront on Agency Pro

Sell plans on your domain, billed to your Stripe

Your clients never see our name

White-label & resell

Put your name on the door — then charge rent

On Unlimited, the platform wears your brand: your app domain, logo and colors on the login, and client emails — invites, password resets, notifications — sent as you. On Agency Pro it becomes your SaaS: a hosted storefront on your Stripe, plans you price yourself, and usage rebilled with your markup.

  • Your domain, logo and colors on every client-facing surface
  • Branded client emails — your clients never see our name
  • Storefront plans billed to your connected Stripe account
  • Rebill credits, connections, phone and mailboxes at your prices
FAQ

Sub-account questions, answered

A complete workspace under your agency — its own CRM, Unibox, automations, pipelines, booking, invoicing and data. It's entitled through your subscription (there's no separate billing object per client), and your agency owners are added automatically, so anyone on your team can jump in from the switcher.

Still curious? The fastest answer is seeing it run.

One login. Every client. Your brand.

Start your free trial, create your first sub-account, and see what an agency looks like when the setup, switching and billing run themselves.

7-day free trial · your own workspace never counts against quota · cancel anytime during the trial.