ProductTemplate Accounts

Build the playbook once.
Every client starts with it.

Template accounts are free workspaces where your agency perfects its setup — CRM pipeline, automations, booking types, forms, chatbot knowledge and Ivan's behavior. Each new client sub-account clones all of it in seconds, fully wired together.

Templates never count against your quota 7-day free trial

Agency workspace

One template, every new client

Templates

Home services template

Pipeline · 3 automations · booking type · forms · Ivan settings

Free · no quota
CRM stagesData tablesBookingFormsChatbot KBAutomations
AP

Acme Plumbing

Ready to work

BS

Brightline Solar

Ready to work

SR

Summit Realty

Ready to work

Structure clones — leads, inboxes and connections never do

8 building blocks

clone into every account — pipeline to automations

1 click

to turn a template into a ready client workspace

0 client data

ever stored in a template — structure only

0 quota used

templates are free and unlimited by design

How it works

From blank workspace to fully configured client — in one step

No more rebuilding the same pipeline for the tenth time. Set it up once, then stamp it out for every client that signs.

01

Create a template workspace

From your agency dashboard, spin up a template — a real workspace you configure exactly like a client account, except it never holds leads, connections or usage. Templates are free and don't touch your sub-account quota.

Free forever · unlimited templates

Agency workspace

One template, every new client

Templates

Home services template

Pipeline · 3 automations · booking type · forms · Ivan settings

Free · no quota
CRM stagesData tablesBookingFormsChatbot KBAutomations
AP

Acme Plumbing

Ready to work

BS

Brightline Solar

Ready to work

SR

Summit Realty

Ready to work

Structure clones — leads, inboxes and connections never do

02

Perfect the playbook inside it

Build the CRM pipeline, the data tables, the booking types and intake forms. Load the chatbot knowledge base, set Ivan's persona, autonomy and send caps, and switch on the automations that run your fulfillment.

Edit anytime — it stays a real workspace

Inside a template

Playbook in — client data out

Anatomy

Cloned into every client

CRM pipeline stages

Tables & columns

Booking types

Forms, quotes, contracts

Chatbot knowledge

Community structure

Ivan behavior settings

Automations

Never cloned

Leads & messages

Connected accounts

Phone numbers

Domains & inboxes

Templates hold zero client data and zero usage units — they're free and never touch your sub-account quota.

03

Clone it into each new client

When you create a client sub-account, pick the template. The whole structure copies over — with every internal reference remapped, so booking types point at the right pipeline stages and automations fire on the right tables and forms.

Ids remapped automatically · nothing dangling

Provisioning “Acme Plumbing”

From template: Home services

Cloning

CRM pipeline stages

ids remapped end-to-end

Tables & columns

structure only, zero rows

Booking types & settings

linked to the new stages

Forms, quotes & contracts

fresh share tokens

Chatbot knowledge base

answers included

Ivan behavior settings

persona, caps, quiet hours

Automations

rewired to the new ids

Setup timeseconds, not weeks
04

Your team walks into a finished account

Every agency owner gets access to the new workspace automatically through the business switcher. The client's data, connections and billing start empty and isolated — the playbook is the only thing that carried over.

Owner access automatic · data stays isolated

Agency workspace

One template, every new client

Templates

Home services template

Pipeline · 3 automations · booking type · forms · Ivan settings

Free · no quota
CRM stagesData tablesBookingFormsChatbot KBAutomations
AP

Acme Plumbing

Ready to work

BS

Brightline Solar

Ready to work

SR

Summit Realty

Ready to work

Structure clones — leads, inboxes and connections never do

Everything it carries

One template holds your entire way of working

Not a settings preset — a full workspace blueprint. Structure clones; client data and paid connections never do.

Automations, pre-built

Every workflow you configure in the template clones with its full definition — triggers, steps and settings — rewired to the new account's stages, tables and forms. Run history starts clean.

CRM pipeline stages

Your exact sales or fulfillment pipeline — every stage, in order — so each client's CRM works the way your agency operates.

Tables & columns

The tracking tables your process depends on arrive with every column defined — but zero rows. Sharing links and ingest tokens are freshly generated per client, never carried over.

Booking types & settings

Discovery-call lengths, buffers, intake questions and the pipeline stage a new booking lands in — all pointing at the cloned stages.

Ivan's behavior, tuned once

Persona, autonomy mode, approval thresholds, active channels, quiet hours, daily send caps and the never-say list clone — so Ivan acts on-brand in every client account from minute one.

Forms, quotes & contracts

Lead-capture forms plus your quote and contract templates — each form gets a fresh public token, so client links are never shared.

Community structure

The client community with its roles and channels clones too — with a unique URL per client. Members, messages and invites never carry over.

A hard line on client data

Leads, conversations, connected accounts, phone numbers, sending domains and credits are explicitly excluded. A template is pure playbook — zero client data, zero usage cost.

Automations

Templates are how Ivan learns your way of working

A template isn't a static copy — it's where your agency's operating manual lives, and where every new client inherits it from.

Signed client → ready workspace

Live

The moment you close a deal, create the sub-account from your template. Pipeline, automations, booking page, chatbot knowledge and Ivan's settings are all live before the kickoff call — and every agency owner can jump in through the switcher.

You sign a new client

Deal closed in your pipeline

Ivan provisions the workspace from your template

CRM pipeline

Automations live

Booking page

Ivan configured

Client workspace ready on day one

Your whole team gets owner access automatically

ProvisioningAutomationsTeam access

Improve the playbook once

Live

Found a follow-up that books twice as many calls? Update the template workspace — the automation, the chatbot answer, the Ivan instruction — and every client you onboard from that point starts on the better version.

You improve the playbook

A follow-up that books 2x more calls

Ivan updates the template workspace once

Edit the template

Tune the automation

Update chatbot answers

Next clone gets it all

Every future client starts on v2

Existing accounts stay untouched and stable

IterationIvanChatbot

One template per niche

Live

Serve home services, real estate and dental? Keep a template per niche — each with its own pipeline, forms, Ivan persona and automations — and pick the right one at provisioning time. Templates are free, so build as many as you need.

One agency, several niches

Home services, real estate, dental…

Ivan keeps a template per niche

Pick the right template

Niche pipeline

Niche Ivan persona

Niche forms & quotes

Right playbook per client, every time

Templates are free — build as many as you need

NichesPipelinesPersonas

…and because automations clone with their definitions intact, any workflow you build in a template — lead follow-up, review requests, no-show rescue — is running in the client account from day one.

Safe by design

The playbook copies. Client data never does.

A template is deliberately incapable of holding the things that cost money or belong to a client. That means you can hand a template to a junior team member, iterate on it freely, and clone it a hundred times — with nothing to leak and nothing to bill.

  • Leads, messages and files are never cloned — each client starts with a clean CRM
  • Connected social/email accounts, phone numbers and sending domains stay out of templates entirely
  • Forms and tables get freshly generated share links and ingest tokens per client
  • Templates consume no sub-account quota and hold no usage — they're free to create and keep

Inside a template

Playbook in — client data out

Anatomy

Cloned into every client

CRM pipeline stages

Tables & columns

Booking types

Forms, quotes, contracts

Chatbot knowledge

Community structure

Ivan behavior settings

Automations

Never cloned

Leads & messages

Connected accounts

Phone numbers

Domains & inboxes

Templates hold zero client data and zero usage units — they're free and never touch your sub-account quota.

The next client you sign could be fully set up in seconds.

Start the trial, build your template once, and never onboard from a blank screen again.

Provisioning “Acme Plumbing”

From template: Home services

Cloning

CRM pipeline stages

ids remapped end-to-end

Tables & columns

structure only, zero rows

Booking types & settings

linked to the new stages

Forms, quotes & contracts

fresh share tokens

Chatbot knowledge base

answers included

Ivan behavior settings

persona, caps, quiet hours

Automations

rewired to the new ids

Setup timeseconds, not weeks
For agencies

Productize your service — one clone at a time

Agencies don't scale by working harder per client — they scale by making every client identical where it counts. Template accounts turn your best-performing setup into the default, so quality stops depending on who did the onboarding.

  • Onboard a client in seconds, not a setup week — structure arrives complete
  • Keep a template per niche or per service tier and pick at creation time
  • Every agency owner gets owner access to each cloned account automatically
  • Sub-account quota applies only to real clients — templates are always free
FAQ

Template account questions, answered

A template is a special workspace under your agency that you configure once — CRM pipeline stages, data tables, booking types, lead-capture forms, quote and contract templates, chatbot knowledge, community structure, Ivan's behavior settings and automations. When you create a client sub-account, you pick a template and the whole structure clones into it in seconds.

The fastest way to get it is to clone one yourself.

Your best setup should be your default setup.

Start your free trial, build one template, and give every future client your agency's best first day.

7-day free trial · templates are free on every agency plan · cancel anytime during the trial.